upGrad is a Founding member of the India EdTech Consortium (IEC), which is a self-regulatory body. 

As a member of the IEC, upGrad is committed to resolve grievances within 30 days.

We believe in providing the best Learning Experience and our expert team is always available to help you 

with any query or grievances.  

This is the official page and you can share your queries, feedback, or any concerns you may have about upGrad or our programs.

Our dedicated team will respond to you within 2 business days.

In case of any grievance, please fill the form and share your concern with us. Alternatively, you can also write to us at grievance.redressal@upgrad.com

Grievance Team:

Mr. Ashish Nagar (Chief Grievance and Compliance Officer)

Ms. Arpita Patel (Grievance Officer)

If you are an enrolled learner and want to talk with your upGrad Buddy for any course-related query, feel free to raise a call back request through the learning portal and the upGrad Buddy will contact you shortly. The process is very simple to place a callback request

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Click to Profile section on the top right corner

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