upGrad is a Founding member of the India EdTech Consortium (IEC), which is a self-regulatory body. 

As a member of the IEC, upGrad is committed to resolve grievances within 30 days.

We believe in providing the best Learning Experience and our expert team is always available to help you 

with any query or grievances.  

This is the official page and you can share your queries, feedback, or any concerns you may have about upGrad or our programs.

Our dedicated team will respond to you within 2 business days.

In case of any grievance, please fill the form and share your concern with us. Alternatively, you can also write to us at grievance.redressal@upgrad.com

Grievance Team:

Mr. Ashish Nagar (Chief Grievance and Compliance Officer)

Ms. Arpita Patel (Grievance Officer)

If you are an enrolled learner and would like to connect with our Student Support team for any course-related queries, you may raise a callback request through the Learn/PRISM portal. Alternatively, you can also write to us at studentsupport@upgrad.com.

Step 3: 

Help & Support

Step 4:

Talk to us

Step 2: 

Click to Profile section on the top right corner

Step 1: 

Visit learn.upgrad.com or lxp.upgrad.com

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