Grievance Redressal

upGrad is a Founding member of the India EdTech Consortium (IEC), which is a self-regulatory body. 

As a member of the IEC, upGrad is committed to resolve grievances within 30 days.

We believe in providing the best Learning Experience and our expert team is always available to help you 

with any query or grievances.  

This is the official page and you can share your queries, feedback, or any concerns you may have about upGrad or our programs.

Our dedicated team will respond to you within 2 business days.

Fill the Form

In case of any grievance, please fill the form and share your concern with us. Alternatively, you can also write to us at

Grievance Team:

Mr. Ashish Nagar (Chief Grievance and Compliance Officer)

Ms. Arpita Patel (Grievance Officer)

If you are an enrolled learner and want to talk with your upGrad Buddy for any course-related query, feel free to raise a call back request through the learning portal and the upGrad Buddy will contact you shortly. The process is very simple to place a callback request

Step 3: 

Help & Support

Step 4:

Talk to us

Step 2: 

Click to Profile section on the top right corner

Step 1: 


You can also call us for any query. The team is available 24*7 to assist you. 


International Learners:

Indian Learners:

1800 210 2020

+91 80 4560 4032

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